Shipping & Delivery Policy

Last Updated: January 2026

Business Address

71 Bury New Road, Whitefield, Manchester, England, M45 7EG, United Kingdom.

(This is our official business and customer support address. Returns are not processed at this location.)

🚚 Order Processing

• All orders are processed within 1–3 business days.
• Orders placed on weekends or public holidays are handled the next business day.
• Once your order is shipped, you will receive a confirmation email with a tracking number.

🌍 Shipping Regions & Delivery Times

Below are our standard delivery estimates based on region. Delivery may vary depending on customs, weather, carrier conditions, or seasonal volume.

🇺🇸United States

Orders for U.S. customers are fulfilled from our U.S. warehouse for faster delivery.

• Processing Time: 1–3 business days
• Transit Time: 6–9 business days

🇪🇺 Europe

We ship to major European countries including France, Germany, Italy, Spain, Netherlands, Belgium, Portugal, and others.

• Processing Time: 1–3 business days
• Transit Time: 6–9 business days

Some countries may require customs clearance, which can extend transit time.

🌍 Africa

We ship to most African regions including Morocco, Tunisia, Egypt, South Africa, Nigeria, Ghana, Kenya, and others.

• Processing Time: 1–3 business days
• Transit Time: 7–14 business days

Remote areas may require additional time.

🌏 Asia

We ship to major Asian countries including UAE, Saudi Arabia, Qatar, Oman, Japan, South Korea, India, Malaysia, Indonesia, Thailand, Philippines, and others.

• Processing Time: 1–3 business days
• Transit Time: 5–12 business days

Customs processing may extend shipping for certain countries.

🎯 Tracking Information

• Once your order ships, you will receive tracking number, carrier information, and tracking link.
• Tracking updates may take 24–48 hours to appear.

⚠️ Shipping Limitations

• We currently do not ship to PO Boxes, APO/FPO military addresses, or countries with restricted import regulations.

🧾 Customs, Duties & Taxes

International shipments (Europe, Asia, Africa) may be subject to customs fees, import duties, VAT, or local taxes. These charges are the buyer’s responsibility and vary by country.

🛑 Wrong or Incomplete Addresses

If an incorrect or incomplete address is provided, we cannot guarantee delivery. Customers will be responsible for any re-shipping fees.

📦 Lost or Delayed Packages

If your package is significantly delayed or appears lost, email us at support@shoppeno.com. We will assist you by contacting the carrier and fulfillment team

📧 Contact Us