🕒 Order Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

You will receive a confirmation email once your order has been placed, and a second email with tracking information when your order is shipped.

🌍 Shipping Destinations

We proudly ship worldwide. Current delivery destinations include:

• 🇬🇧 United Kingdom
• 🇺🇸 United States
• 🇪🇺 Europe (EU Countries)
• 🇨🇦 Canada
• 🇦🇺 Australia

🚚 Estimated Delivery Times

After processing, estimated delivery times are:

• United Kingdom: 6–8 business days
• United States: 6–8 business days
• Europe: 6–8 business days
• Canada: 6–8 business days
• Australia: 6–8 business days

Note: Delivery times are estimates and may vary due to customs, holidays, or regional delays.

📦 Shipping Confirmation & Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking to update.

💸 Shipping Costs

Shipping rates are calculated at checkout based on your location and order size. In some cases, we may offer free shipping promotions.

📬 Incorrect Addresses & Delivery Issues

Please double-check your shipping address before confirming your order. We are not responsible for packages lost due to incorrect addresses.

If your package is delayed or lost in transit, contact us at support@shoppeno.com and we'll assist you right away.

📮 Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These are the responsibility of the customer.